Welcome to KnowRoaming
Worldwide Services, Wallet-Friendly Prices.How to Install your eSIM
To ensure a smooth setup process, we recommend installing your eSIM just before your departure, as installation requires a stable Internet connection. However, if you prefer, you can wait until you arrive in the country to activate your eSIM using WIFI. Once your eSIM is installed, you have the option to turn it off. Activation of the package only occurs when you use your eSIM in the country / region where it is eligible for connection. When you land, simply turn on your eSIM, set roaming to “on” and enjoy being connected
How do I install an eSIM on my iOS device?
Before you travel
1. With a stable Internet connection, scan the QR code provided to you on the checkout page or confirmation email you received
2. Tap Mobile Plan
3. Accept and continue all prompts
When you arrive
1. Once within an eligible country for your eSIM package, switch Mobile Data to your eSIM. To do this on an IOS device:
- a. Go to Settings and tap on Mobile Data. In some regions, Mobile Data will be called Cellular, in that case tap on it
- b. On the Mobile Data page tap on the Mobile Data option at the top
- c. Select your eSIM
2. To turn on Data Roaming for your eSIM:
- a. Go to Settings
- b. Tap on Mobile Data
- c. Tap on your eSIM under the Sims or eSIMs list (depending on software version)
- d. Toggle Data Roaming to on